Return Policy

Our Return Policy 

Sure! Here's a draft of a 30-day return policy that applies to unopened and undamaged packages:

Topbrands2go Return Policy - 30-Day Unopened and Undamaged Package Return.

At Topbrands2go, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order and wish to return it, we have implemented a 30-day return policy for unopened and undamaged packages. Please read the following guidelines and instructions carefully:

1. Eligibility:

• This return policy applies only to products that are unopened, unused, and in their original packaging.
• The product must be in resalable condition, with all tags, labels, and accessories intact.
• Customized or personalized items are not eligible for return unless there is a manufacturing defect or shipping damage.

2. Timeframe:

• You have 30 days from the date of delivery to initiate a return request.
• After this period, we will assume that you have accepted the order, and the return will no longer be accepted.

3. Return Process:

• To initiate a return, please contact our customer support team via phone or email within the 30-day timeframe.
• Provide your order details, including the order number and product description.
• Our customer support team will guide you through the return process and provide you with a Return Merchandise Authorization (RMA) number.

4. Packaging and Shipping:

To start a return, you can contact us at sales@topbrands2go.nl .Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

• Ensure that the product is securely packaged to prevent any damage during transit.
• Affix the RMA number on the outside of the package.
• You are responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., wrong item shipped, damaged during transit).
• We recommend using a trackable shipping method to ensure that the return package reaches us safely.

5. Inspection and Refund:

• Once we receive the returned package, our team will inspect the product to verify its condition.
• If the product meets the eligibility criteria mentioned above, we will process the refund.
• The refund will be issued using the original payment method within [10] business days.

Please note that this return policy is subject to change, and we reserve the right to modify or amend it at any time. For further information or assistance regarding returns, please contact our customer support team.

We appreciate your cooperation and hope that this return policy provides you with confidence and peace of mind when shopping at Topbrands2go.